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Have your say, public consultation open now


A new fully accessible world-class station


Celebrating the station’s unique heritage features


Creating a sustainable gateway to the City


Transforming the passenger experience for millions of station users

Liverpool Street station is London’s busiest station with up to 135 million people using the station annually in recent years. Passengers already experience overcrowding, poor accessibility, and limited connectivity. As passenger numbers continue to increase, these conditions are expected to worsen. Our first public consultation event is now live and we would like your views on what the station and local area needs.

Benefits to station users

Increased station capacity and improved accessibility. Reduced congestion and enhanced connectivity.


An increase from 1 to 7 lifts (all fully accessible) providing step-free access to the Central and Circle, Hammersmith & City and Metropolitan lines.


An increase from 4 to 10 escalators down to the existing platform level concourse.

Step-free access

Significantly improving step-free access making the station easier to use for those with luggage, children or mobility impairments.

Upper concourse

A large new concourse, double in size to the current mezzanine level, will increase the circulation space available to station users.

Gateline Capacity

Gateline capacity to increase by 60% helping to ease congestion and overcrowding.

No cost to passengers or the taxpayer

A new fully accessible world-class station at no cost to passengers or the taxpayer.


Our vision is to create a world-class, fully accessible transport hub with the station becoming a landmark seven-day-a week destination for passengers, visitors and the local community.


Working sensitively with the station’s heritage features is a key priority for us. The historic elements and facade of the Grade II listed Andaz hotel, which originally opened as the Great Eastern hotel in 1884, will be sensitively restored.


The project is being designed to meet the highest levels of sustainability, minimising the carbon footprint in both construction and operation and enhancing public health and wellbeing with new green spaces open to all.


Our proposals will provide significant improvements for millions of passengers and station users. We want to hear from you on what you would like to see from the station and the local area.

Join us for our first public consultation now live. View our online exhibition materials and have your say.

Stay Informed

To keep up to date and informed on our plans please enter your email below.


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0333 121 0510 |

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